Hal — Messaging Terms
Version 2026-10-31 · Pedro Nobre Guedes Unipessoal Lda (PT518628507), Portugal · hal@hirehal.ai
These are the public terms carriers and messaging providers (Twilio, Meta, Apple's vendors) expect to find on hirehal.ai. They apply to messages Hal sends on its own numbers and lines to business owners and staff ("you"), and to messages Hal sends to a business's clients on channels the business asked it to answer.
Program description
Hal, an AI receptionist operated by Pedro Nobre Guedes Unipessoal Lda, sends conversational messages: replies to what you write, booking requests to approve, reminders, short daily briefs, and verification codes when you sign up or change account details. Messages come from Hal's own numbers (a +1 WhatsApp number, a +1 iMessage/SMS line) and, for clients, from the business's own channels where the business connected them.
Opt-in
You opt in by signing up at hirehal.ai/hire with your phone number, agreeing to these terms, and sending the first message to Hal yourself. Clients opt in by writing to the business on a channel Hal answers; Hal's first reply says it is the business's AI receptionist. We never send marketing, and never message anyone who has not written first or been introduced by the business they are a client of.
Frequency
Varies with use: as many replies as you send messages, plus at most one brief a day and reminders for the appointments you have. Message and data rates may apply.
Opt-out and help
Reply STOP to stop all messages from that number or line (one confirmation message follows, then silence). Reply START to resume. Reply HELP for help, or email hal@hirehal.ai. Business owners can also say "stop everything" to pause Hal for their business entirely.
Carriers
Carriers are not liable for delayed or undelivered messages. Supported: all major US and Portuguese carriers; delivery on WhatsApp and iMessage depends on those platforms.
Privacy
See the Privacy Policy. Mobile information is never shared with third parties for marketing; it is used only to provide Hal.